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When should I book my event? and How do I book?The earlier the better! As soon as you know the date of your event, please fill out the contact form on our site to make sure the date is available. We ask that you try to book at least two weeks in advance. Once you are ready to book, go to the contact page and fill out the submission form with as much detail as possible. We will respond to your request within 24 hours to let you know if the date is available. We require a non-refundable deposit in order to secure the date. Once your date is set, we will begin planning details!
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Is there a deposit required to book?Yes, we do require a non-refundable deposit in order to secure your date. *Sleepovers & Picnics require a $100 deposit at booking and the remainder will be due 1 week prior to your event. (we also require a final headcount at this time) *Custom Events require a 30% deposit at booking and the remainder will be due 1 week prior to your event. *Event rentals require a 50% deposit at booking and the remainder will be due the day before pick up/delivery.
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What is the cancellation policy?*Sleepovers, picnics & events: We understand that things happen. If you need to cancel your booking, your deposit will not be refunded but you will be able to use it to rebook your event pending availability up to one year from the original event date. Sleepovers: In the event of a cancelled guest after providing a final head count, refunds will not be given. *Event rentals: In the event of a cancellation for rentals, the deposit will not be refunded.
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What forms of payment do you accept?We accept zelle, credit, debit and bank transfer.
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What is the damage policy for rentals?In the event that any rentals are damaged while in your possession, we will provide an itemized price list summarizing the damage charges. Any damage fees must be paid within one week after your event.
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How long is the rental period?*Sleepovers: Typically a 24 hour period depending on circumstances. We will work with you to set an appropriate pick up and drop off time prior to event. *Picnics: Standard rental time is 2 hours, but you can add on additional hours for a fee. This must be arranged ahead of time. *Event Rentals: Rental time is 24 hours. If you need a weekend long rental, just let me know and I will try to accommodate based on availability.
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What areas do you service?We service those within 60 miles from Fowlerville, MI zip code 48836.
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Are linens and equipment cleaned after every use?Yes! cleanliness is very important to us. All equipment and linens are thoroughly cleaned and disinfected after every use.
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Do you have sleepover themes for both boys and girls?Yes, we have colors/themes for boys, girls and even adults! We are starting out with 4 set themes and will continue to keep adding as we grow. We also offer custom themes, so whatever vision you have in mind, we will help bring it to life!
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